Hardware:
Computer with 500MHz processor or higher
64 MB RAM or higher
Internet connection of 32 kbps or higher
Software
Microsoft Windows , Linux , Mac OS
Mozilla Firefox 3.6 or above , Google Chrome 5.0 or above , Internet Explorer 8.0 or above
If you encounter problems while accessing Internet Banking using Internet Explorer, you may need to upgrade your browser or update it with the most recent fixes from Microsoft to keep it running smoothly. Keeping your browser updated is likely to protect your computer better as the latest fixes and patches will address known security weaknesses.
To clear your browser cache:
Internet Explorer
Go to "Tools"
Go to "Internet Options"
Select "General"
Click on "Delete Files" button in "Temporary Internet files"
This usually happens when a transaction is attempted before the Java applet is completely loaded into your PC. To reload the applet, click on the toolbar, re-select the transaction and wait for the loading to be completed before you proceed. If this does not help, please try clearing the browser's cache before you log in again.
SSL stands for "Secure Sockets Layer". It is a protocol designed to enable applications to transmit information back and forth securely. Applications that use this protocol inherently know how to give and receive encryption keys with other applications, as well as how to encrypt and decrypt data sent between the two.SSL has been universally accepted on the World Wide Web for authenticated and encrypted communication between the customer's computer and servers.
Some applications that are configured to run SSL includes web browsers like Internet Explorer and Netscape, email programs like GroupWise, Outlook, and Outlook Express, FTP (file transfer protocol) programs, etc. These programs are automatically able to receive SSL connections.
To send an SSL connection, however, or to open a secure connection, your application must first have an encryption key assigned to it by a Certification Authority. Once it has a unique key of its own, you can establish a secure connection with every other application that can "speak" the SSL protocol.
No extra software is necessary. You can access your CSB Bank accounts from any PC that has Internet access.
Encryption is the process of scrambling data or information into a secret code that cannot be deciphered. This encrypted data is unscrambled only on reaching the right destination.